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Farhan Ansari (Ahmedabad)
Rapido Captain

What to do if customer cancels after auto accept?

If customer cancels immediately, does it hurt my driver rating?

Solution Verified
Verified Driver Solution & Fix
A

Admin Mentor

Verified Community Member • Answered 2026-09-30
No, customer-initiated cancellations never hurt your driver score. If they cancel after 3 minutes, you often receive the standard cancellation compensation fee.

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